Remove Virus & Malware Quick Steps 2013

Posted on 04/16/13 in Small Business, Support, No Comments
There are some nasty ones out there right now, so here’s a quick helper to guide you through…
On another computer, download the following three things onto a USB stick and run them. If you can get the computer into safe mode (F8 on startup) that would be best.
Get computer into safe mode: http://www.computerhope.com/issues/chsafe.htm
Run all three in safe mode if it will allow.Then rerun in normal Windows environment.
Step 1: Download programs to usb stick
Step 2: Run infected computer in safe mode
Step 3: Follow instructions from cleaning programs
Step 4: reboot as normal Windows and rerun all programs