PrimeWeb Professional IT Services

Hosting with local support; Google or Microsoft conversions; hosting and consultations. PrimeWeb has been serving the London area since 2001. Put that experience to work for you!

Small Business Web & E-mail Hosting

Simple Pricing & Options

Secure & Private

Flexible Solutions to meet the needs of small to medium sized businesses.


Our hosting plans are carefully structured to ensure the client needs are met with solutions at the best possible price.

Each plan addresses a particular market demand and all plans can be upgraded or downgraded based on evolving needs.

Reliable solutions backed by a service level agreement.


In today’s online business world, downtime just isn’t acceptable. That’s why we target 99.9% uptime.

  • Cisco HSRP (Hot Swappable Router Protocol) ensures router redundancy.
  • Our server cluster uses multiple load-balancing hardware with automatic fail overs.
  • RAID (Redundant Array of Independent Disks) storage technology lowers the risk of failure and improves fault-tolerance by expanding data capacity and spreading data across multiple disk.
  • Diverse network paths ensure no single network failure can impact web page serving.
  • Automated systems and experienced staff monitor 24/7/365.


Why PrimeWeb Hosting

Safe & Secure

Same-day Setup

99.9% Uptime Guarantee

Multiple T3 Connections on Diverse Backbones

24/7 Network Monitoring

Totally Redundant Platform

Self-Administered Email Accounts

Local Administrator for Setup & Configuration

Free 24/7 LIVE Tech Support online

More Configurable

Auto www.*

Web-based Email

3,000+ Advanced Web Site Templates

Robust Site Management Tool

Website Promotion Wizard

Website Checker

CGI FormMail

Support for Real-time Credit Card Processing


Free Shopping Cart

Database Manager 

Better Stats & Control

Secure Server (SSL)

Bulk Domain Name Registration

DNS Manager

Photo Album

Announcer Pro

SyncSuite (optional)

OS Commerce

Appointment Scheduler

Blog Builder

Search Engine Marketing Tools (optional)

Easy Live Chat

Secure Shell Access


PrimeWeb Virtual Private Server Plans


Frequently Asked Questions

Is there a setup fee?

NO! PrimeWeb does not charge any additional setup fees.

How long does it take to activate an account? When will my site be live Internet?

When you sign up for a hosting account, you will immediately have access to our WebsiteOS. You will also be given FTP access, so you can begin uploading your site. You will receive emailed instructions on how to login to your WebsiteOS, how to configure your new EasyMail accounts and how to use FTP. If your domain is a new registration, it usually takes 24-48hrs for DNS propagation. This is the time it takes for your domain to be visible on the Internet. If you transfer an existing site to our servers, the registrar can take up to 3-5 days to make the necessary modifications.

Can I check my EasyMail with Microsoft Outlook or other Mail app?

Yes, you can use any of these email programs to send and receive your mail. All you need to do is configure them to download incoming mail (POP3, IMAP) and send outgoing mail (SMTP).

POP3 (incoming) Server:
SMTP (outgoing) Server:
Username or Login:

How do I choose a good domain name?

It is important to choose a domain that will reflect the intent and purpose of your website or business. Try to keep it short and simple. Your domain name will be one of the ways people recognize or evaluate the site for their interests when they are searching via Google or other search engines.

What is spam? What are your policies regarding spam?

Spam is unsolicited email or newsgroup postings, usually advertising products or services. Spamming (sending junk email) generates a very negative response from most of its recipients. Since it is best to avoid this, we enforce a strict Anti-Spamming Policy. According to our policy, if you send spam from your domain, your account will be terminated. To ensure that you do not unintentionally generate spam, please obtain permission from your intended recipients before you add them to your distribution list.

How do I transfer my existing name to your servers?

Most registrars give you a username and password so you can go to their site, login and make the necessary DNS modifications (change hosts). You’ll need to enter in our nameserver information as follows:
Primary IP:
Primary Hostname:
Secondary IP:
Secondary Hostname:
Secondary IP:
Secondary Hostname:

Live 24/7 Online Support:


VMSOL Quick Reference Site
If you need some quick information, or to search our FAQ Knowledgebase, click on VMSOL.NET


24hr Live Web Hosting Support
In addition to our online technical support, we bring you “” featuring live chat support and live telephone support representatives ready to take your call, 24 hours a day!

For Toll Free telephone support, please call 1-866-245-5154.



What They’re Saying

Customer Testimonials

PrimeWeb was great to work with and answered my many questions. 


Jenny D

Happy Client

I have been very lucky to have found PrimeWeb to get my online presence launched! 


Happy Client

PrimeWeb was able to get my email working quickly after issues with another hosting company. I’m able to focus on dealing with my clients now!


Renovation Company Owner

Satisfaction Guaranteed

Award Winning Support

PrimeWeb continues to provide service to over 75 domains. Why would you choose different when being able to reach a real professional is available to you?

30 Day Money Back Guarantee

Try us out and if you need to cancel, we wont hold it against you!